TERMS & CONDITIONS
New Zealand
- Scope of application. If you are residing in or located in New Zealand, these provisions (the “NZ Provisions”) shall govern your use of the Services, in addition to the foregoing General Terms of Use.
- Provider of services. You understand and accept that the Services as defined are provided to you by Coda Singapore, and that the Terms are hereby entered into and agreed upon between you and Coda Singapore. Coda Singapore may be reached through email at support.nz@codashop.com.
- Content distribution. Coda Singapore provides content distribution services in New Zealand and sells the relevant Codes to you via Codashop.
- Binding and enforceable. You understand and accept that these Terms constitute a binding and enforceable contract between you and Coda Singapore, and that the rights and obligations set out in these Terms shall be effective between you and Coda Singapore when you signify your acceptance.
- Right of refund/withdrawal/cancellation not applicable. Unless otherwise stated, when we provide you with certain digital content, the transaction is instantaneous due to the nature of such content, such that a deduction is immediately made through your chosen Payment Channel, and the content or Publisher Code is instantly credited to you through the Publishers’ respective platforms or delivered to you within a short period of time after the successful completion of your purchase. Hence, once you have made your purchase, it cannot be withdrawn, cancelled, refunded, or replaced solely at will or because you have changed your mind or you have decided that you do not like what you have purchased. However, this does not prevent you from raising valid disputes or errors according to the procedures outlined in Section 2.8 (Disputes handling) and 2.8 (Error Handling) in the General Terms of Use, or from raising valid claims in accordance with the Consumer Guarantees Act (CGA) under the immediately succeeding section.
- Warranties under the Consumer Guarantees Act (CGA).[a][b][c] The CGA provides for certain guarantees that cannot be waived, giving consumers the right of redress for faulty goods. Therefore, Section 10.3 of the General Terms do not apply to you. If the Publisher Codes you have purchased are faulty to the extent that they cannot be used in the way they were intended, without your fault or negligence, please contact our Customer Support team, so that they may assist in investigating your concern and process a remedy for you if your claim is valid.
- Use of Services by children under 18. The Services are not directed to persons under the age of eighteen (18)[d][e][f][g][h][i] in New Zealand and may not be used by them without the permission and consent of their parent or guardian.
[a]Hi @melyza@codapayments.com, I've inserted here a section addressing the statutory warranties to which NZ users are entitled, i.e. remedies for faulty goods.
[b]Ok. Can we put this "process a refund" in silent? Or it must be expressly stated?
[c]I've put in "process a remedy" instead to keep it open as to what remedies we can provide, but per the CS team, we rarely offer replacements — if there is a problem (usually that vouchers purchased are actually out of stock), the remedy is usually to refund the customer.
[d]@melyza@codapayments.com The age of majority in NZ is 20 years old, but per our external counsel's advice, for most purposes under NZ law, an 18-year-old person has the same legal capacity as a 20-year-old person.
cc: @mike@codapayments.com FYI, in case there is any practical impact on how we position ourselves in the NZ market.
[e]Thanks, Apo. Out of curiosity, how is "permission and consent" defined or proven?
[f]Since we can't really enforce this, for practical purposes, we generally assume that a person under the age of 18 making purchases on Codashop has the consent of their parent/guardian. This section is intended to serve as a warning to both minor users and parents/guardians.
[h]Meaning 18 yr old can legally enter into contract?